FAQs - Products
Below are a list of FAQs for this category. If your question is not answered below, please contact us.
Q. What cutting tolerance do you have?
Usually + or - 2mm.
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Q. Can I Just pop in
Our Collection in person is usually Open Mon-Thursday 8.30-4.30pm please wait for an email from us to say your order is ready for collection Please check opening times on Google as sometimes they vary.
Due to the volume of online sales and the volume of traffic going through the carrier system at present our delivery times will be affected at peak times eg Christmas,bank holidays etc
Our Lead time at present 2-4 days,some carriers are facing delays in delivery
We do not advise starting any job/booking any services until you have the goods Please note-We will NOT leave goods outside for collection
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Q. I Have an item missing
Your items may not be packed in separate parcels
Check the outer packing,your name should be on the outside,if it is remove the packaging and undo the contents as some items may be packed underneath others.
Carefully check the contents of each parcel before contacting us. If your items are on a batten/plank of wood,check both sides.
Obviously if you have ordered a 1 metre length on its own and a 3 metre parcel turns up,contact us imeadiately! (Humans sometimes make mistakes:)
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Q. How Black is the Black Flat?
Black Flat is the type of material not the colour.
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Q. Does the metal have a coating?
No. All products are supplied in raw form only.
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Q. Do you have a polishing service?
Sorry,no polishing service
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Q. What does AF and OD mean?
AF on the hexagon sizes means across the flat sides, the
size of a hexagon is taken by measuring across the flat edges.
OD is the outside diameter of bars and tubes.
ID is the inside diameter of tubes,please note some tubes have seams on the inside
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Q. Could I have an account?
Sorry we do not hold accounts,please purchase from the website
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Q. Can you drill holes for me?
No. We just sell the metal. Metal Mania have no engineering facilities and
do not perform any secondary operations.
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